How to buy

TERMS OF PURCHASE

G.H.A. Europe Srl, with the head office in Via Piemonte 7/1A – 40069 Zola Predosa (BO) Italy, registered with the Business Register of Bologna (n. 442747) is owner of the website www.lepentoledellasalute.it.

The purchase of the desired products are concluded through the following phases:

1. With the confirmation of the order, the customer sends an email to G.H.A. Europe with his or her purchase order of product or products selected. The sending of the purchase order implies the consent (in accordance with article 10 DL 185/1999) to receive possible communications from G.H.A. Europe relative to the order.
2. G.H.A. Europe confirms with an e-mail confirmation of the order placed by the customer in which the following are summarized: details of the products/requests, relative price, cost of shipping, payment method, invoice and delivery data, and any other notes related to the order.
3. G.H.A. Europe verifies the actual availability in the warehouse of the merchandise requested and shall inform via e-mail or by phone to the address and number indicated by the customer, only in the event that the order should be delivered late.
4. The customer has 24 hours from the time of the online order to communicate any possible cancellation by sending an e-mail to info@lepentoledellasalute.it
5. If the products are available in the warehouse, they are shipped within 2/3 business days from the day the order was placed. G.H.A. Europe shall deliver what has been ordered to the provided courier that will carry out the delivery to the address and at the time indicated by the customer, with prior notice by phone to confirm delivery time. G.H.A. Europe is not responsible for possible delays caused by the courier, but will make sure to intervene so that the delivery successfully arrives on time.
6. The payment of the order by the customer is carried out by credit card.

SUPPLIER

The supplier of the present products on the site G.H.A. Europe Srl, located in Via Piemonte 7/1A – 40069 Zola Predosa (Bo) ITALY, p.IVA 02478641208. Registered with the Business Register of Bologna n. 442747.

PRODUCT AND SHIPPING PRICES

All prices shown are relative to each single product. The shipping costs are indicated separately.

NOTE: minimum order required is Eur 50,00.

Shipping costs:

€ 19,00 for Austria, Belgium, Denmark, France, Germany, Ireland, Luxembourg, Netherlands, UK, Slovenia, Spain.

€ 25,00 for Bulgaria, Croatia, Estonia, Finland, Greece, Lithuania, Poland, Portugal, Czech Republic, Romania, Slovakia, Sweden, Hungary.

For all other countries, please contact directly our company info@lepentoledellasalute.it to know the shipping costs.

The price that is billed is the one present next to the product at the moment of the end of the order, plus the shipping cost, without taking into account eventual and further updated changes.
G.H.A. Europe Srl reserves the right to vary the prices of the products and the shipping costs without any warning. Any new prices will be effective from the moment they are published on the website lepentoledellasalute.it and will be applied to all sales made from that moment.

WARRANTY

G.H.A. Europe guarantees that the products sold leave their warehouses intact and without defects. If the customer, at the opening of the package, finds damage, missing pieces or defects, will have to communicate in a timely-manner to G.H.A. Europe via e-mail at info (at) lepentoledellasalute.it

We will take care of arrangements to substitute/send back the damaged product.

The 3-year warranty covers defects related to manufacturing, production and materials. All parts subject to abrasions and damages derived from improper use and washing are excluded from the warranty.

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